No worries Garry,
The AWM doc's I think only cover WW1 records at this time. The DVA site will direct you to relevant service (RAAF) Central records. On application they should provide service details and arrange any issue of service medals that may not have been issued / awarded.
Good luck and again if you have trouble please let me know.
Cheers,
Mick
HI Mick, Garry,
I got my Grandfathers records of AWM online, he was in the RAAF 1941 - 1948, he was a code breaker and seconded to US office of General McArthur and operated all through pacific - his "unit" was Ultra Top Secret and all information and records held for 50 years after 1948 (they where in Japan & Philipines for a couple of years working after the war).
I was able to access all the records nearly 10 years ago.
Once I had the records I was able to see he was awarded quite a few medals that he never claimed, I did the paper work ( a lot) and got them, including 2 U.S. medals
All the records are there, maybe a spelling mistake, try some variations, search by suburb, mothers name etc etc